Open M–F 9am–6pm · Sat & Sun closed 1915 N Central Expy #800, Plano, TX 75075Serving Plano & All Surrounding DFW Areas (Complimentary Pickup on Hail Claims)
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Straight answers about hail damage, insurance claims and paintless dent repair.

Every guide is grounded in real repair work at our Plano shop and technically reviewed by founder Vytas Kucinskas before it carries the reviewed label. Sources and review dates are shown on every page.

✓Plano shop established in 2018

All guides — page 10

Same hood after paintless dent repair with the factory finish intact
Repair Preparation & Aftercare

Which five questions should every customer ask at vehicle pickup?

Ask which panels were actually worked and walk them under shop lighting; ask what changed from the original plan, including any supplement, refinish or panel replacement; ask what the warranty covers, in writing, and whether it transfers; ask who signed off quality…

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 8 min read
Founder inspecting a repaired luxury vehicle panel at the Plano shop
Vehicle & Panel Guides

Can paintless dent repair fix a front fender?

Usually yes. Front fenders are bolt-on panels with reasonable access from behind, so steel and aluminum fender dents with intact paint are common paintless repairs.

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 9 min read
The DentPicks front desk at the Plano facility
Texas Insurance & Claims

What can I do if an auto hail claim is delayed, underpaid or denied?

Start by getting the insurer's position in writing — the specific reason for a denial, or the line-by-line estimate behind an underpayment.

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 10 min read
The DentPicks front desk at the Plano facility
Texas Insurance & Claims

How does a hail insurance claim work on a leased vehicle?

Much like on an owned car: you report the claim to your insurer, an adjuster inspects, and you choose the repair shop.

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 9 min read
Hail-dented hood on a vehicle at the DentPicks shop in Plano, TX
Texas Insurance & Claims

How is a hail claim handled when the vehicle has a loan or lienholder?

The claim itself is unchanged: you file it, an adjuster inspects, an estimate is written, and you choose the repair shop. What changes is the money.

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 9 min read
Vehicle staged inside the Plano shop for hail damage repair
Texas Insurance & Claims

What if I do not know the exact storm date for my hail claim?

Most insurers accept an approximate date of loss, so report the claim rather than waiting until you are certain.

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 9 min read
DentPicks technician assessing hail damage under LED matrix lighting
Texas Insurance & Claims

How do I file hail claims for multiple vehicles damaged in the same storm?

File a separate claim for each vehicle, using the same storm date on all of them.

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 10 min read
Customer vehicle panel photographed before and after dent repair
Lease Return & Resale

How should hail damage be handled before a leased vehicle is returned?

Treat it as an insurance question before a repair question. Hail is normally handled under the comprehensive portion of a Texas auto policy, and leases typically require the vehicle to be insured, so file promptly, document the storm date, and get the…

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 9 min read
Hail-dented hood on a vehicle at the DentPicks shop in Plano, TX
Hail Damage Basics

What should I do when hail damages both the body and windshield?

Report both as one comprehensive claim from the same storm date, which normally means one deductible rather than two. Photograph the glass and the body damage before anything is replaced.

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 9 min read
DentPicks technician assessing hail damage under LED matrix lighting
Hail Damage Basics

Can hail damage seem to appear days after the storm?

It can seem that way, but the dents were made at impact. Shallow hail damage is invisible in flat daylight and on light-colored paint, so it surfaces later when the lighting, your viewing angle or the cleanliness of the panel changes.

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 9 min read
Close-up of a panel being read under a PDR reflection board
Paintless Dent Repair

What are high spots, low spots and tool marks in PDR?

A low spot is metal still sitting below the panel's original contour — the remains of the dent. A high spot is metal pushed above it, usually from too much pressure at one point.

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 9 min read
Founder inspecting a repaired luxury vehicle panel at the Plano shop
Vehicle & Panel Guides

How does hidden body filler change the repair plan?

Hidden filler usually removes the paintless option on that part of the panel. Filler is rigid and bonded to the surface, so pushing metal underneath it can crack it or lift it instead of restoring the shape.

✓ Reviewed by Vytas Last reviewed Aug 19, 2026 · 10 min read

Have a dent or hail question about your car?

Send us photos of the damage or schedule an inspection at the Plano shop — we'll tell you honestly what your vehicle needs, what it should cost, and whether a claim makes sense.

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