Every guide is grounded in real repair work at our Plano shop and technically reviewed by founder Vytas Kucinskas before it carries the reviewed label. Sources and review dates are shown on every page.
Ask which panels are paintless candidates and which may need paint, how the panels will be lit, what has to be removed to reach the damage, who is working on the car, how long it will take and what would extend that…
Read four things: the dollar amount or scope being authorized, what you owe if you cancel, who approves extra work found later, and whether the form is a simple direction to pay or a full assignment of benefits.
Keep six things: the itemized repair order showing which panels were repaired, refinished or replaced; your own before photos; the insurance estimate and any supplements; the claim number and storm date; the warranty document; and the quality-control sign-off from delivery.
Yes, in most cases. Many roof hail dents are glue pulled entirely from the outside, and others are reached through openings the vehicle already has — the sunroof aperture, dome light, grab handle or visor mounts.
File and inspect every damaged vehicle at the same time, then repair them one at a time.
Weight reviews by what the customer could actually observe. Communication, timelines, billing surprises and reassembly problems are real evidence; "looks brand new" is a sincere impression formed in a parking lot, not an inspection.
Because they answer different questions. Storm data — radar swaths, spotter reports, verification reports — establishes that hail occurred near a location on a date, at neighborhood resolution.
Four options cover almost everyone: a rental through your own rental reimbursement coverage, complimentary DentPicks pickup and delivery across DFW on insurance-approved hail claims, staging a second household vehicle, or covering a short repair with rideshare.
Start by documenting it: wash the panel and photograph the area against a straight reflected line, not in flat midday sun.
For an insurance-approved hail claim, yes — you may never make the drive at all, because pickup and delivery across DFW is complimentary and the quote is usually verbal from photos.
The roof, hood and decklid or tailgate take the most hail damage because they face the sky and are large, thin, mostly unsupported panels. Wind-driven hail adds upper door skins, fenders, quarter panels, mirrors and glass.
Yes, in most cases. Clean, dry paint reflects light cleanly, and shallow hail dents only show up as distortions in a reflection. Use a hand or touchless wash, dry it fully, and skip wax or spray sealant, which soften the contrast.
Send us photos of the damage or schedule an inspection at the Plano shop — we'll tell you honestly what your vehicle needs, what it should cost, and whether a claim makes sense.
Someone from the team will get back to you. If it is urgent, call (866) 336-8767 and you will reach the Plano shop.
