The Carrollton, TX driver's choice for paintless dent & hail repair
Carrollton sits where three counties and three highways meet — I-35E, the Bush Turnpike and the Sam Rayburn Tollway — which is exactly why it has one of the densest concentrations of parked cars in the northern metro: apartment complexes along Hebron Parkway, office lots off Trinity Mills, the DART park-and-rides at Downtown Carrollton and Trinity Mills, and driveway after driveway in the neighborhoods off Josey Lane. When a spring storm crosses the Elm Fork, those are the cars it finds. We're twenty minutes east on the Turnpike, and we'll handle your insurance start-to-finish.
Whether you live in Downtown Carrollton, Josey Ranch, Nob Hill, Rosemeade, Indian Creek, Country Place, Oak Creek, Carrollton Highlands, or the Castle Hills addresses along the north edge of the city, we make it effortless. Send us a couple of photos of the damage. We come back with a written quote, schedule a convenient pickup from your home or office, drop off a clean loaner car, and handle every detail of the insurance claim. You drive the loaner while we work. When it's done, we deliver your car back to Carrollton — restored to factory-perfect condition, with the original paint untouched.
Why drive past the body shops in Carrollton?
There are body shops along Belt Line and I-35E that are closer to you than our Plano location — but most of them aren't paintless dent specialists. They're general-purpose collision shops that handle hail and dent work by sanding, filling, and repainting. That process kills your factory finish and shows up on Carfax as collision-grade work.
DentPicks specializes in paintless dent repair (PDR), the same technique used by manufacturers and certified luxury dealers to preserve factory paint. Read more on our PDR services page, or see exactly how we handle hail repair claims.
Carrier-specific questions are answered on our hail claims by insurer pages — for example how State Farm and Progressive hail claims move through inspection, supplement and payment in Texas.
Hail history in Carrollton
Carrollton's defining hail night is still June 6, 2018. Around 12:30 in the morning, a storm crossing far northwest Dallas County dropped baseball-size hail on Carrollton, Coppell and on toward Arlington. Carrollton police confirmed a significant amount of property damage in the western part of the city, between I-35E and the Sam Rayburn Tollway; at the Hebron Trails apartments alone at least ten cars were damaged, and residents reported smashed windows for blocks. One forecaster at the time expected it to become the fifth billion-dollar hailstorm to hit the metro in six years.
More recently, the pre-dawn derecho of May 28, 2024 pushed 70–80 mph straight-line winds across the northern suburbs from Carrollton to Richardson, bringing hail with it and taking down enough trees that neighboring cities declared local disasters. Wind of that strength drives hail sideways into doors and fenders — panels that a vertical storm usually spares.
Go back further and the pattern holds: on June 13, 2012, storms across Dallas and Collin counties dropped baseball- to softball-size hail and cost an estimated $900 million — still one of the costliest hail days in Texas history.
If your vehicle was caught in any of those storms — or you're just now noticing dents months later — we can still help. Most insurance policies allow hail claims well after the storm date, as long as the policy was active at the time. Bring your declarations page to your free inspection and we'll confirm what's covered.
14 miles from Carrollton to our Plano shop
We're located at 1915 N Central Expy #800, Plano, TX 75075, just off US-75 (Central Expressway) at the President George Bush Turnpike. From Carrollton, it's roughly 20 minutes: the Bush Turnpike east from I-35E straight to the Central Expressway exit, and we're right there. Most Carrollton customers never make that drive themselves — we pick up and deliver. But if you want to drop in and meet Vytas in person, we welcome it.
Where we pick up around Carrollton
Complimentary pickup on approved hail claims covers every Carrollton address — home, office, apartment or garage. The places we're in most often:
- Downtown Carrollton and the Square — including the DART Green Line park-and-ride, if you'd rather hand over the keys before your train.
- The Hebron Parkway and Trinity Mills corridors — the apartment communities and office parks west of I-35E that took the worst of the 2018 storm.
- Josey Ranch, Nob Hill and Rosemeade — the established neighborhoods between Josey Lane and Marsh Lane.
- Indian Creek, Country Place and Oak Creek — the golf-course and creek-side streets on the south and west sides.
- Castle Hills and the north edge — the Carrollton-address neighborhoods along the Sam Rayburn Tollway.
- Koreatown on Old Denton Road — we can meet you at your restaurant or shop during business hours.
Whether your truck was hailed in a Hebron Parkway parking lot, your SUV picked up a parking dent outside Josey Ranch Lake, or you're tucked into a quiet street in Nob Hill, we make hail and dent repair effortless. Our concierge service handles pickup, claim filing, and delivery — anywhere in Carrollton.
How the Carrollton hail-repair process works
Schedule a complimentary pickup from Carrollton or stop by our Plano shop. We do an in-person inspection and open your insurance claim directly — no photo estimate needed for hail.
Pickup is complimentary anywhere in Carrollton. We bring you a clean loaner the same day we pick up your car.
You file the claim — we'll even help you file it — then we work with the adjuster and waive your deductible up to $1,000 on approved claims. You sign one Power of Attorney form so we can deal with your adjuster directly.
Vytas and the team work each dent back from behind the panel. Factory paint stays intact.
Final QC, a mini exterior detail, then we deliver your car back to your Carrollton address. Lifetime warranty in writing.
Services we offer to Carrollton customers
- Hail damage repair — insurance-handled, $0 deductible, complimentary rental, complimentary pickup from Carrollton
- Paintless dent repair — door dings, parking-lot damage, creases, body-line dents
- Lease-return inspections — fix wear-and-tear damage before your lease company finds it
- Dealer & auction prep — get cars retail-ready without body filler or repaint records
We serve the neighboring cities the same way — see our pages for Lewisville, Irving and Dallas.
Common questions from Carrollton drivers
Is pickup really complimentary from Carrollton?
On insurance-approved hail repairs, yes — we pick up and deliver anywhere in Carrollton at no charge, including home, office, apartment, dealership, or airport. For door dings and other out-of-pocket PDR work, pickup is not included; those jobs are usually finished the same day at the shop, so ask us when you get your quote.
Do I get a rental car if I live in Carrollton?
Yes. Every hail-repair customer gets a complimentary loaner for the entire repair window. We deliver it to you in Carrollton when we pick up your damaged car.
How long is my car away from Carrollton?
Most hail repairs are 5–10 business days. PDR-only jobs (single dents, dings) are often same-day. We'll give you a firm timeline at the quote.
Does my insurance cover hail damage in Carrollton?
If you carry comprehensive coverage, yes. The hail claim itself is not surcharged in Texas — hail is treated as an act of nature, not driver fault — though insurers price on many other factors, so premiums can still move. Coverage depends on the language of your policy. Read more in our insurance guide.
My car is parked in an apartment lot off Hebron Parkway. Can you pick it up there?
Yes. Pickup on an approved hail claim works from any Carrollton address, including apartment lots and covered garages. Tell us the building and space and when you can hand over the key, and we'll bring the loaner to the same spot.
I live in Castle Hills with a Carrollton address — which page applies to me?
Either one. Castle Hills sits on the Carrollton–Lewisville line and we pick up from both sides of it under the same terms: complimentary pickup, loaner and delivery on an approved hail claim, same drive to the Plano shop.
Ready for a free inspection in Carrollton?
Complimentary pickup, rental car and $0 out of pocket on approved hail claims. Lifetime warranty on every repair.