The Richardson, TX driver's choice for paintless dent & hail repair
Richardson is the closest major city to our shop that isn't Plano itself. The Telecom Corridor, CityLine and UT Dallas put tens of thousands of commuter cars in open parking lots every weekday, and the older neighborhoods south of Belt Line keep them under big trees at night — which is lovely until a spring storm turns those trees into a second source of dents. We're a ten-minute drive up Central Expressway, and we'll handle your insurance start-to-finish.
Whether you live in Canyon Creek, Richardson Heights, the Reservation, Prairie Creek, Breckinridge Park, Duck Creek or the new towers at CityLine, we make it effortless. Send us a couple of photos of the damage. We come back with a written quote, schedule a convenient pickup from your home or office, drop off a clean loaner car, and handle every detail of the insurance claim. You drive the loaner while we work. When it's done, we deliver your car back to Richardson — restored to factory-perfect condition, with the original paint untouched.
Why drive past the body shops in Richardson?
There are body shops along Plano Road and Central Expressway that are closer to you than our Plano location — but most of them aren't paintless dent specialists. They're general-purpose collision shops that handle hail and dent work by sanding, filling, and repainting. That process kills your factory finish and shows up on Carfax as collision-grade work.
DentPicks specializes in paintless dent repair (PDR), the same technique used by manufacturers and certified luxury dealers to preserve factory paint. Read more on our PDR services page, or see exactly how we handle hail repair claims.
Carrier-specific questions are answered on our hail claims by insurer pages — for example how Allstate and GEICO hail claims move through inspection, supplement and payment in Texas.
Hail history in Richardson
Richardson sits on the Dallas–Collin county line, squarely in the corridor North Texas hail follows most springs, and the last decade shows it. On April 11, 2016, the supercell that set the National Weather Service Fort Worth hail record — a 5.25-inch stone — and damaged roughly 80% of the homes in neighboring Wylie tracked across the county line with Richardson inside the mapped hail swath. On May 28, 2024, a pre-dawn derecho pushed gusts past 70 mph at Arapaho Road and US-75, dropped hail across the city, uprooted mature trees in Northrich, and left the City of Richardson declaring a local state of disaster the following morning.
It isn't only hail. On October 20, 2019, an EF3 tornado crossed Walnut Street into Richardson, tracked through Richland Park, Lakes of Buckingham, Richland Meadows and College Park, and only lifted past Duck Creek and North Jupiter Road — part of a $1.55 billion outbreak. Storms that strong throw hail and debris together, and the dents turn up on cars parked blocks from the damage path.
Go back further and the pattern holds: on June 13, 2012, storms drifting south across north Dallas dropped baseball- to softball-size hail on Dallas and Collin counties and cost an estimated $900 million — still one of the costliest hail days in Texas history.
If your vehicle was caught in any of those storms — or you're just now noticing dents months later — we can still help. Most insurance policies allow hail claims well after the storm date, as long as the policy was active at the time. Bring your declarations page to your free inspection and we'll confirm what's covered.
6 miles from Richardson to our Plano shop
We're located at 1915 N Central Expy #800, Plano, TX 75075, just off US-75 (Central Expressway) at the President George Bush Turnpike. From Richardson, it's roughly 10 minutes straight up US-75 — from the CityLine and Galatyn Park side it can be less. Plenty of Richardson customers drop in on their way to work; the rest take the complimentary pickup and delivery. Either way, if you want to meet Vytas in person, we welcome it.
Where we pick up around Richardson
Complimentary pickup on approved hail claims covers every Richardson address — home, office, campus or garage. The places we're in most often:
- CityLine and the Telecom Corridor — office garages along Plano Road, Renner Road and Galatyn Parkway; we can meet you at your building's visitor lane.
- UT Dallas and the Waterview apartments — students and staff, including cars that sat outside through a storm while you were in class.
- Canyon Creek, Prairie Creek and Spring Creek — the wooded neighborhoods north of Campbell Road where tree limbs and hail arrive together.
- Richardson Heights, the Reservation and Heights Park — the original mid-century neighborhoods off Belt Line and Arapaho.
- Breckinridge Park, Duck Creek and Buckingham — the east side toward Jupiter Road and the Garland line.
- The Eisemann Center and Arapaho Center Station — if you commute by DART, we can collect the car from your home while you're at work.
Whether your truck was hailed in a CityLine garage-top deck, your SUV picked up a parking dent at the Eisemann Center, or you're tucked into a quiet street in Canyon Creek, we make hail and dent repair effortless. Our concierge service handles pickup, claim filing, and delivery — anywhere in Richardson.
How the Richardson hail-repair process works
Schedule a complimentary pickup from Richardson or stop by our Plano shop. We do an in-person inspection and open your insurance claim directly — no photo estimate needed for hail.
Pickup is complimentary anywhere in Richardson. We bring you a clean loaner the same day we pick up your car.
You file the claim — we'll even help you file it — then we work with the adjuster and waive your deductible up to $1,000 on approved claims. You sign one Power of Attorney form so we can deal with your adjuster directly.
Vytas and the team work each dent back from behind the panel. Factory paint stays intact.
Final QC, a mini exterior detail, then we deliver your car back to your Richardson address. Lifetime warranty in writing.
Services we offer to Richardson customers
- Hail damage repair — insurance-handled, $0 deductible, complimentary rental, complimentary pickup from Richardson
- Paintless dent repair — door dings, parking-lot damage, creases, body-line dents
- Lease-return inspections — fix wear-and-tear damage before your lease company finds it
- Dealer & auction prep — get cars retail-ready without body filler or repaint records
We serve the neighboring cities the same way — see our pages for Dallas, Garland and Allen.
Common questions from Richardson drivers
Is pickup really complimentary from Richardson?
On insurance-approved hail repairs, yes — we pick up and deliver anywhere in Richardson at no charge, including home, office, campus, dealership, or airport. For door dings and other out-of-pocket PDR work, pickup is not included; those jobs are usually finished the same day at the shop, which is a ten-minute drive up US-75, so ask us when you get your quote.
Do I get a rental car if I live in Richardson?
Yes. Every hail-repair customer gets a complimentary loaner for the entire repair window. We deliver it to you in Richardson when we pick up your damaged car.
How long is my car away from Richardson?
Most hail repairs are 5–10 business days. PDR-only jobs (single dents, dings) are often same-day. We'll give you a firm timeline at the quote.
Does my insurance cover hail damage in Richardson?
If you carry comprehensive coverage, yes. The hail claim itself is not surcharged in Texas — hail is treated as an act of nature, not driver fault — though insurers price on many other factors, so premiums can still move. Coverage depends on the language of your policy. Read more in our insurance guide.
I'm a UT Dallas student in an apartment — can you still pick up my car?
Yes. Pickup on an approved hail claim works from any Richardson address, including apartment and campus lots. Tell us where the car is parked and when you're free to hand over the key, and we'll bring the loaner to the same spot.
My car was dented in the May 2024 storm. Is it too late to file a hail claim?
Usually not. Most policies allow a hail claim well after the storm date as long as the policy was active when the damage happened. Bring your declarations page to the free inspection and we'll confirm coverage before anything is filed.
Ready for a free inspection in Richardson?
Complimentary pickup, rental car and $0 out of pocket on approved hail claims. Lifetime warranty on every repair.